Last updated: 13 November 2024

Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of the Digital Lawyer Diary platform, applications, and related services (collectively, the “Service”) operated by Global Law Company (“Digital Lawyer Diary”, “we”, “us”). By creating an account, accessing the Service, or continuing to use it after being notified of changes, you agree to be bound by these Terms. If you are entering into the Terms on behalf of an organisation, you represent that you are authorised to bind that organisation, in which case “you” refers to the organisation and its authorised users.

1. Who we are

Global Law Company is incorporated in Pakistan with its principal place of business at 3rd Floor, Ahmad & Shafi Plaza, 13 Fane Road, Lahore, Pakistan. You can contact us at [email protected].

2. Eligibility and account administration

You must be at least 18 years old and have the legal capacity to enter into contracts to create an account.
Organisations are responsible for managing access for their authorised users, including setting permissions and ensuring that user details remain accurate and up to date.
You must keep your credentials confidential and promptly notify us of any unauthorised access or security incident.
We may suspend or disable accounts that violate these Terms or applicable law.

3. Services and availability

We provide a software-as-a-service platform for legal professionals and their clients. We may introduce new features or make changes that enhance, modify, or remove functionality. We will use commercially reasonable efforts to give advance notice of material changes that may negatively impact core functionality.

4. Subscription plans and billing

Some features of the Service require a paid subscription. Subscription terms, pricing, and billing frequency will be presented at the point of purchase or in an order form.
Unless otherwise stated, subscriptions automatically renew for successive billing periods unless cancelled before the end of the current term.
You authorise us and our payment processors to charge your selected payment method for all fees due. You are responsible for any applicable taxes.
If a payment cannot be processed, we may suspend access to the Service until the outstanding amount is settled.
We may adjust pricing with at least 30 days' notice. Continued use after the new pricing takes effect constitutes acceptance.

5. Acceptable use

You agree to:

Use the Service only for lawful purposes and in accordance with applicable professional obligations.
Refrain from uploading malware, infringing materials, or content that is unlawful, defamatory, or invasive of privacy.
Not reverse engineer, decompile, or circumvent any security or access control measures.
Respect rate limits and refrain from automated scraping, data harvesting, or resource-intensive activities that could impair the Service.
Ensure that any data relating to third parties is collected and processed lawfully, with the necessary consents and notices.

6. Client data and confidentiality

“Client Data” means documents, information, and other content that you or your authorised users submit to the Service.
You retain ownership of Client Data. We process Client Data solely to provide and improve the Service, implement security controls, meet legal obligations, and as otherwise described in our Privacy Notice.
You are responsible for the accuracy, quality, and legality of Client Data and for obtaining any required consents from data subjects.
We implement technical and organisational measures to safeguard Client Data. We will notify you without undue delay if we become aware of a personal data breach affecting Client Data.

7. Privacy and cookies

Our processing of personal data is governed by the Privacy Notice. Details about cookies and similar technologies, including consent preferences, are set out in the Cookie Policy. By using the Service you acknowledge and agree to those notices.

8. Third-party services

The Service may integrate with third-party products (for example, payment processors, communication tools, or document storage providers). Your use of third-party services is governed by their terms and privacy notices. We are not responsible for any third-party products and disclaim liability arising from their use.

9. Intellectual property

The Service, including underlying software, user interfaces, branding, and documentation, is owned by or licensed to Digital Lawyer Diary and is protected by intellectual property laws.
We grant you a non-exclusive, non-transferable, revocable licence to access and use the Service in accordance with these Terms and applicable order forms.
You may provide feedback or suggestions. We may use feedback without restriction, but this does not oblige us to implement it.

10. Warranties and disclaimers

The Service is provided on an “as is” and “as available” basis. We do not warrant that the Service will be uninterrupted, error-free, or meet your requirements.
If you are a consumer based in the European Union or United Kingdom, these Terms do not exclude mandatory statutory warranties and rights.
We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement, to the extent permitted by law.

11. Limitation of liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded by law.
Subject to the above, our aggregate liability arising out of or relating to the Service is limited to the fees you paid to us in the 12 months preceding the event giving rise to the claim.
We are not liable for indirect, consequential, exemplary, or punitive damages, loss of profits, loss of goodwill, or loss of data, even if we were advised of the possibility of such damages.

12. Indemnity

You agree to indemnify and hold harmless Digital Lawyer Diary, its directors, officers, employees, and agents from any losses, liabilities, damages, and expenses (including reasonable legal fees) arising from your breach of these Terms, misuse of the Service, or violation of applicable law.

13. Suspension and termination

You may terminate your account at any time via the account settings or by contacting us. Fees paid are non-refundable except where required by law.
We may suspend or terminate access if you materially breach these Terms, fail to pay fees when due, or risk the security or operation of the Service.
Upon termination, your right to use the Service ends. We will retain Client Data only as necessary to comply with legal obligations or to resolve disputes, after which it will be deleted or anonymised.

14. Governing law and dispute resolution

These Terms are governed by the laws of Pakistan, without regard to conflict of law principles.
Any disputes shall be subject to the exclusive jurisdiction of the courts of Lahore, Pakistan. If you are a consumer residing in the European Union or United Kingdom, you may bring claims in your local courts as required by mandatory law.
We encourage you to contact us first to attempt to resolve any concerns informally.

15. Changes to these Terms

We may update these Terms to reflect operational, legal, or regulatory changes. When we make material updates, we will provide notice through the Service or by email at least 30 days before the changes take effect. Continued use after the effective date constitutes acceptance of the revised Terms.

16. Contact

Questions about these Terms can be sent to [email protected] or to our postal address above. If you believe content on the Service infringes your rights, please notify us with sufficient detail so we can respond promptly.